What happens after you hire us: your case, step by step
From your free case assessment to the money coming back, here's what happens and when.
Updated
1. Free case assessment, usually within hours
You get a clear read on your recovery options, our recommended strategy and a quote. First reply within 60 minutes.
2. Agreement, then the first payment
You sign the case agreement, then pay the first half of your flat fee by card, ACH or wire.
3. Asset tracking, 48 hours
We trace your funds and locate the institutions holding them. We assign 5 to 25 investigators' worth of investigative capability to each case, depending on its size and complexity.
4. Recovery efforts, starting within a week and running around 60 days
We push the banks and exchanges holding your funds to freeze them, bring in law enforcement with the evidence they need, and file your claim. The second half of the fee is due when recovery efforts begin.
5. Your money comes back to you
The institution holding it releases it to you, and our 5% success fee applies only to what's recovered.
Throughout
A weekly status report, and answers to your questions whenever you have them.
What we'll need from you
Your transaction history, the scammer's messages, and the website or app they used.
Common questions
How will I know how my case is going?
What do you need from me?
Your case assessment is free, usually within hours. First reply within 60 minutes.
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