Client stories
What clients say about working with us.
These are real accounts from clients who trusted us with their cases. Every review below is independently published and edited only to preserve grammatical consistency. We add context behind select reviews so you can understand what the process actually looked like.
Client names are published as provided on Trustpilot. Some identifying details have been omitted at client request. Case context is added by Van Orton Recovery with client knowledge.
All reviews independently verified on Trustpilot.
$400M+
In stolen assets located across all cases
$5.6M
Frozen in our largest single-investigation freeze to date. This figure reflects one case, not our total recovery volume.
On the ground
Our team has lived and worked across Russia, Thailand, Laos, the UAE, Indonesia, Japan, and other jurisdictions where fraud operations are known to be based, giving us practical, financial, and cultural expertise no desk-based firm can match
Excellent
Rated on Trustpilot · 5 stars across all reviews
Investment scam
James H.
Georgia
Total loss
$1,160,000
Scam type
Investment scheme
★★★★★
Testimonial provided via email
"It's more than just trust for us. You've confirmed that there are industry leaders of exemplary character, and you've given us hope, which is priceless."
Investment fraud
Maria
Tennessee
Notable
References the $5.6M freeze by name
★★★★★
"My assets were small compared to the $5.6 million recovered by this company. However, I knew they worked as hard for me as for the companies that lost a large amount."
Cryptocurrency scam
Cliff B.
Georgia
Scam type
Sophisticated cryptocurrency scam
Prior attempts
Filed with FBI and Interpol; engaged a separate third-party recovery firm prior to Van Orton Recovery. That firm's results were deeply disappointing.
★★★★★
"While my recovery is still ongoing the results to date have been very encouraging and includes bi-weekly reporting keeping me informed step by step."
Behind the case
A conversation with the FBI
While discussing his case with a personal contact at the FBI, Cliff was told it would be better to go through Van Orton Recovery, rather than rely solely on a law enforcement-led investigation.
Romance scam
Vanessa
United States
Scam type
Romance scam, lifetime savings lost
Prior attempts
Was defrauded by a fraudulent recovery service before engaging Van Orton Recovery
★★★★★
"No sugar coating, no false promises. They are focused on doing their research and delivering what they said they will."
Behind the case
A pattern we see often
Vanessa's experience of being defrauded a second time by a fake recovery service before finding us is not uncommon. Secondary scammers actively target fraud victims by purchasing information from the original scammers or running targeted advertisements online.
Cryptocurrency scam
Robert I.
United States
Notable
Payment plan arranged during a difficult financial period
★★★★★
"Van Orton Recovery also gave us a payment plan that worked for us during this difficult time. I would recommend Van Orton Recovery for anybody going through a crypto currency scam. You need someone on your side that can speak for you."
Asset recovery
Tjark H.
Florida
Partial recovery
$15,000
★★★★★
"Hiring them has given me great comfort. They are very knowledgeable. Very responsive. And they hold themselves to a very high ethical standard. A premium service for premium results."
In Tjark's words
Tjark was still an active client when he wrote this review and committed to updating it as his case progresses. At the time of writing he had already seen a partial recovery of $15,000 in lost funds. He also notes gaining a new understanding of how financial services, brokerages and banks, operate, which he describes as a meaningful secondary benefit of the engagement.
Asset recovery
Jim
Virginia
Verified review
Trustpilot verified
★★★★★
"This company has been honest to deal with and very personal in explaining the process. If you need help with asset recovery, I would highly recommend Van Orton."
Case highlights
Selected outcomes from anonymous clients.
The following highlights are published with client knowledge. Names and identifying details are withheld at client request.
Crypto fraud
Anonymous client
United States
DOJ civil action
In early 2026, we received confirmation that the U.S. Department of Justice had filed a civil action in federal court arising from the fraud scheme we reported. The DOJ filing identified all victims. FBI agents personally credited Van Orton Recovery's work as instrumental in advancing the investigation.
Reported by Van Orton Recovery on behalf of client, early 2026
Crypto fraud
Anonymous client
United States
$5.6M freeze
Over $5.6 million was frozen on August 4, 2025, in a single investigation, as a direct result of intelligence Van Orton Recovery shared with a U.S. financial institution. That institution provided FBI contacts in connection with the action. FBI agents contacted Van Orton Recovery directly to continue working on the case. Funds are currently being distributed by the U.S. Marshals.
Reported by Van Orton Recovery on behalf of client, August 2025
Identity fraud / crypto theft
Anonymous client
United States
Account takeover
Scammers fraudulently opened an account at a major cryptocurrency exchange in my name using stolen identification. The account held my stolen funds. Van Orton's investigative findings led to a rarely granted authorization allowing them to access and take over ownership of the fraudulent account.
Reported by Van Orton Recovery on behalf of client
Crypto fraud
Anonymous client
United States
Casino cooperation
Van Orton worked with a billion-dollar casino, banned in the U.S. and with no immediate reason to cooperate, to freeze my stolen funds. They secured cooperation through the strength of their investigative findings alone, with no court order or law enforcement involvement required.
Reported by Van Orton Recovery on behalf of client
Crypto fraud
Anonymous client
United States
Law enforcement coordination
Austin Police Department detectives worked directly with Van Orton Recovery on my case, coordinating alongside intelligence submissions to federal agencies. Having a firm that law enforcement is willing to work with directly made a meaningful difference to how the case progressed.
Reported by Van Orton Recovery on behalf of client
Secondary fraud
Anonymous client
United States
Scam site takedown
After I notified Van Orton Recovery that I had been approached by a fraudulent recovery service, they had the service's websites taken down within hours of being made aware.
Reported by Van Orton Recovery on behalf of client
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