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Client stories

What clients say about working with us

These are real accounts from clients who trusted us with their cases. Every review below is independently published and edited only to preserve grammatical consistency. We add context behind select reviews so you can understand what the process actually looked like.

Client names are published as provided on Trustpilot. Some identifying details have been omitted at client request. All reviews independently verified on Trustpilot (opens in new tab).

Rated 5 stars across all reviews
Independently verified on Trustpilot
Investment scam · $1,160,000

"It's more than just trust for us. You've confirmed that there are industry leaders of exemplary character, and you've given us hope, which is priceless."

James H. · Georgia · Testimonial provided via email
Investment fraud
Rated 5 out of 5 on Trustpilot

"My assets were small compared to the $5.6 million recovered by this company. However, I knew they worked as hard for me as for the companies that lost a large amount."

Maria · Tennessee · References the $5.6M freeze by name
Sophisticated cryptocurrency scam
Rated 5 out of 5 on Trustpilot

"While my recovery is still ongoing the results to date have been very encouraging and includes bi-weekly reporting keeping me informed step by step."

Cliff B. · Georgia · Filed with FBI and Interpol before Van Orton
Behind the case: While discussing his case with a personal contact at the FBI, Cliff was told it would be better to go through Van Orton Recovery than to rely solely on a law enforcement-led investigation.
Romance scam
Rated 5 out of 5 on Trustpilot

"No sugar coating, no false promises. They are focused on doing their research and delivering what they said they will."

Vanessa · United States · Defrauded by a fake recovery service first
Behind the case: Some clients come to us after a fake recovery service has already taken their money. We help with both.
Cryptocurrency scam · funds frozen
Rated 5 out of 5 on Trustpilot

"Van Orton Recovery also gave us a payment plan that worked for us during this difficult time. I would recommend Van Orton Recovery for anybody going through a cryptocurrency scam. You need someone on your side that can speak for you."

Robert I. · United States
Behind the case: we froze the stolen funds, and Robert went ahead with the recovery during a financially difficult time.
Asset recovery · $15,000 recovered
Rated 5 out of 5 on Trustpilot

"Hiring them has given me great comfort. They are very knowledgeable. Very responsive. And they hold themselves to a very high ethical standard. A premium service for premium results."

Tjark H. · Florida · Active client at time of writing
Asset recovery · Trustpilot verified
Rated 5 out of 5 on Trustpilot

"This company has been honest to deal with and very personal in explaining the process. If you need help with asset recovery, I would highly recommend Van Orton."

Jim · Virginia

Our rating

Excellent
Rated on Trustpilot · 5 stars across all reviews
Located across all cases
$500M+
Largest single-case freeze
$5.6M
On the ground. Our team has lived and worked across Russia, Thailand, Laos, the UAE, Indonesia, and Japan, practical expertise no desk-based firm can match.
Consult an expert for free

Selected outcomes from anonymous clients

Published with client knowledge. Names and identifying details are withheld at client request.

  • Freeze

    $5.6M freeze

    Over $5.6 million was frozen on 4 August 2025 in a single investigation, as a direct result of intelligence we shared with a U.S. financial institution. The funds are held by the U.S. Marshals pending a federal forfeiture case.

  • Law enforcement

    DOJ civil action

    In early 2026, the U.S. Department of Justice filed a civil action in federal court arising from a fraud scheme we reported. FBI agents personally credited our work as instrumental in advancing the investigation.

  • Law enforcement

    Linked to a federal prosecution

    We matched a company that received a client's wire to one named in a pending federal wire fraud prosecution, and alerted the prosecutor. The prosecutor brought in the FBI case agent the same day.

  • Freeze

    Casino cooperation

    We secured cooperation from a billion-dollar casino, banned in the U.S. and with no reason to help, to freeze stolen funds, on the strength of our investigative findings alone, with no court order required.

  • Account control

    Account takeover reversed

    Scammers opened an account at a major exchange using stolen ID, holding the client's funds. Our findings led to a rarely granted authorization to take over ownership of the fraudulent account.

  • Law enforcement

    Police subpoena from our tracing

    After we traced a client's stolen bitcoin, the local police detective on the case contacted us directly and began working the case with our findings. The detective then issued a subpoena to a U.S. payment app, based on an address we identified.

  • Scammers identified

    $800,000 traced to shell companies

    We traced about $800,000 in wires to shell-company accounts at five banks in three countries. The company that received over $400,000 had been formed three weeks before the wire, and the owner of its listed office confirmed it had never been a tenant. The receiving bank's fraud team confirmed it was reviewing the account we flagged.

  • Money trail

    Bank records without a court order

    Our findings persuaded a U.S. credit union to tell us, without a court order, where a money mule had sent our client's $38,000 the same day it arrived. The receiving exchange then took action against the mule's account, and the mule agreed to cooperate and handed over his records.

  • Money trail

    Traced to a sanctioned network

    In two cases we traced a client's crypto to an exchange that U.S. and U.K. authorities sanctioned for laundering money for a major Southeast Asian scam network. We then filed records requests with the U.S. Treasury, the Justice Department and the U.K. government to find out what was seized and how victims can claim it.

  • Money trail

    Linked to a laundering network

    Scammers sent a client's funds through a conversion service to hide the trail. We worked out how the service moves funds, followed the money out the other side, and linked it to Huione, a laundering network serving Southeast Asian scam operations. The scammers' collection wallet had taken in over $800,000 from several victims.

  • Evidence secured

    $1M case: records preserved in a day

    In four separate cases, crypto swap services confirmed our trace matched their own orders and agreed within a day to preserve their records for law enforcement, including 19 deposits in one case approaching $1 million.

  • Protecting clients

    Scam site takedown

    After a client reported being approached by a fraudulent recovery service, we had the service's websites taken down within hours of being made aware.

  • Protecting clients

    Fake rescuers exposed

    We identified the U.S. resident behind the company that received about $75,000 of a client's wires, and reported the receiving accounts to the banks. We also identified nine other victims targeted by the same fake recovery service and warned each of them.

Find out what can be recovered in your case

Your free consultation starts with a short case assessment: about 5 minutes to tell us what happened. An investigator then replies within 60 minutes, and you can ask as many questions as you like.

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