Simple, transparent pricing
Van Orton is an end-to-end fraud recovery firm, not just a tracing service. We take on cases with losses of $10,000 or more, and every case begins with a free assessment.
What it costs
- Case assessment
- Free
No obligation, whatever the size or complexity. The cases we take on begin at $10,000 in losses. - Flat fee
- $2,000
Paid once, upfront. The lowest upfront cost in the industry. Payment plans of 3 to 24 months are available. - Success fee
- 5%
Applied only to the assets we successfully recover. If nothing is recovered, no success fee is charged. - Hidden fees
- None
Any firm that requests hidden fees is likely not a legitimate service provider. We never ask you to pay us in cryptocurrency (we recover crypto, we just don't take payment in it).
What each tier includes
Every case runs the Standard Case first. Complex and cross-border cases can add an optional civil recovery route on top.
| Included | Standard Case Tier I · Losses of $10,000 and up, no upper limit | Optional Complex & Cross-Border Tier II add-on · Losses of $80,000 and up |
|---|---|---|
| Full financial audit | Yes | Yes |
| Asset tracking (crypto, wire, ACH) | Yes | Yes |
| Law enforcement coordination | Yes | Yes |
| Monthly status reports | Yes | Yes |
| Filing your recovery claim once funds are frozen | Yes | Yes |
| Civil recovery through the courts | Via law enforcement | Yes |
| Local legal expert liaison | No | Yes |
| International asset-freeze coordination | Via law enforcement | Yes |
| Cross-border field operations | Via law enforcement | Yes |
A to Z, handled on your behalf
We begin by auditing all your financials to account for the true total loss. Victims often underestimate what was taken. In one case, a client believed their loss was $600,000; our audit revealed it exceeded $1 million.
Once the full picture is established, we track the stolen funds to financial institutions we can work with, share our investigative findings with them, and coordinate a combined recovery effort with the relevant law enforcement agencies. Throughout the investigation, you receive monthly status reports detailing intelligence gathered, key findings, and progress to date.
- Phase 1, Asset Tracking, 1 to 2 weeks
- Managed end-to-end by Van Orton. Consistent across all cases.
- Phase 2, Recovery Efforts, around 60 days
- Involves third parties: exchanges, financial institutions, and law enforcement.
Why "no win, no fee" doesn't exist here
We understand the appeal. Fraud victims are already out of pocket, and a risk-free engagement sounds like the obvious path. But asset recovery is too resource-intensive, often hundreds or thousands of hours of work, for any legitimate firm to absorb those costs on a contingency basis.
Services offering to work for a percentage of recovery are, in our experience, almost always fraudsters who will surface hidden fees later, or unqualified individuals with no technical capability who will waste the one thing that matters most in these cases: time.
The only true contingency-based fraud recovery service was Ciphertrace, a now-inactive company acquired by Mastercard and shut down. At their peak, their wait time for new cases was 8 to 9 months. Many scammers currently impersonate the Ciphertrace brand to demand upfront cryptocurrency payments. For victims in difficult financial situations, payment plans of 3 to 24 months are available for the Standard Case flat fee.
The civil recovery route, when law enforcement isn't enough
For larger or more complex cases, we sometimes recommend switching from the law enforcement route to a civil recovery route: pursuing your stolen assets through civil courts in the jurisdiction where the funds were tracked, or where the scammers reside. All cases begin on the law enforcement route. A civil escalation is proposed only when it is necessary or clearly in your interest.
- Step 1Law enforcement route firstNew intelligence, asset tracking, and key findings are shared with relevant U.S. agencies including the FBI.
- Step 2Civil escalation recommended if neededIf civil recovery would maximize your outcome, we present a detailed analysis: fixed investigative costs, estimated third-party legal fees, and the jurisdictions involved.
- Step 3Local legal experts engagedWe coordinate vetted lawyers who deal with scams and fraud in the relevant jurisdiction, covering civil courts across Southeast Asia, Africa, South America, and beyond.
- Step 4Full geographic reach appliedIn certain jurisdictions, additional private recovery methods are legally recognized and socially accepted. Van Orton has the network and local presence to explore every option.
Pricing questions
How do I get my money back from a scammer?
Do you guarantee recovery?
How long does an investigation take?
What if I don’t know the exact amount I lost?
Are you just a tracing firm?
What is the minimum loss you take on?
Can I make monthly payments?
Why isn’t there a “no win, no fee” option?
What is the civil recovery route?
Do you work with law enforcement directly?
What will I receive during the investigation?
Can you handle cases outside the United States?
At a glance
- Upfront
- $2,000
- On recovery
- 5%
- Assessment
- Free