How our pricing works
Van Orton is an end-to-end fraud recovery firm, not just a tracing service. We take on cases with losses of $10,000 or more, and every case begins with a free assessment. Our flat fee is set for your case and paid in two milestones that follow your case: half when you sign the agreement, and half when recovery efforts begin. We add 5% only on recovery, and provide your quote usually within hours of your case assessment, and always within one business day.
Consult an expert for freeFree. No obligation. First reply within 60 minutes.
What it costs
- Flat fee
- Set for your case
Paid in two milestones: half when you sign the agreement, and half when recovery efforts begin. - Case assessment
- Free
No obligation, whatever the size or complexity. The cases we take on begin at $10,000 in losses. - Quote and payment milestones
- Usually within hours
Once your case assessment is complete, we provide your quote and payment milestones, so you see the full cost and when each part is due before you decide anything. - Evidence review
- Complimentary
Part of every free case assessment: we review your transaction records, messages, and wallet or bank details at no charge. - Refund guarantee
- 30 days
Your flat fee is covered by a 30-day refund guarantee, starting from the day you pay. The terms are set out in your case agreement. - Success fee
- 5%
Applied only to the assets we successfully recover. If nothing is recovered, no success fee is charged. - Hidden fees
- None
The price we quote is the price you pay.
What your free case assessment includes
- A complimentary review of your evidence: transaction records, messages, and wallet or bank details
- A clear read on your recovery options
- The recommended recovery strategy
- A quote and your payment milestones, usually within hours and always within one business day
What every case includes
One end-to-end service, whatever the size of your loss, with no upper limit.
- Asset tracking (crypto, wire, ACH)
- Coordination with exchanges, banks and law enforcement
- Filing your recovery claim once funds are frozen
- Weekly status reports
A to Z, handled on your behalf
Once you engage us, we map every payment so your full loss is accounted for. One client who came to us with a $600,000 loss had over $1 million to pursue.
Once the full picture is established, we track the stolen funds to financial institutions we can work with, share our investigative findings with them, and bring in law enforcement where needed to get your funds frozen and returned. Throughout the investigation, you receive weekly status reports detailing intelligence gathered, key findings, and progress to date.
- Phase 1, Asset Tracking, 48 hours
- Managed end-to-end by Van Orton. Consistent across all cases.
- Phase 2, Recovery Efforts, around 60 days
- Starts within a week of engaging our services. Involves third parties: exchanges, financial institutions, and law enforcement.
Why a flat fee works in your favor
Recovery takes hundreds or thousands of hours of work. A flat fee means your case gets those hours from day one.
We add only 5% on what comes back, so almost all of what's recovered stays with you.
Our flat fee is paid in two milestones, so you never pay for the whole case at once.
Pricing questions
How do I get my money back from a scammer?
Do you guarantee recovery?
How long does an investigation take?
What if I don’t know the exact amount I lost?
Are you just a tracing firm?
What is the minimum loss you take on?
What does the free case assessment include?
How quickly will I get a quote?
How is the fee paid?
Do you offer a refund guarantee?
Why a flat fee instead of “no win, no fee”?
Do you work with law enforcement directly?
What will I receive during the investigation?
Can you handle cases outside the United States?
Consult an expert for free
Your free consultation starts with a short case assessment: about 5 minutes to tell us what happened. An investigator then replies within 60 minutes, and you can ask as many questions as you like.
Consult an expert for freeFree, confidential, no obligation. Your answers are used only to assess your case, per our privacy policy.
At a glance
- Flat fee
- Case-based
- Paid in
- 2 milestones
- Refund guarantee
- 30 days
- On recovery
- 5%
- Assessment
- Free
- Evidence review
- Complimentary