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How our pricing works

Van Orton is an end-to-end fraud recovery firm, not just a tracing service. We take on cases with losses of $10,000 or more, and every case begins with a free assessment. Our flat fee is set for your case and paid in two milestones that follow your case: half when you sign the agreement, and half when recovery efforts begin. We add 5% only on recovery, and provide your quote usually within hours of your case assessment, and always within one business day.

Consult an expert for free

Free. No obligation. First reply within 60 minutes.

What it costs

Flat fee
Set for your case
Paid in two milestones: half when you sign the agreement, and half when recovery efforts begin.
Case assessment
Free
No obligation, whatever the size or complexity. The cases we take on begin at $10,000 in losses.
Quote and payment milestones
Usually within hours
Once your case assessment is complete, we provide your quote and payment milestones, so you see the full cost and when each part is due before you decide anything.
Evidence review
Complimentary
Part of every free case assessment: we review your transaction records, messages, and wallet or bank details at no charge.
Refund guarantee
30 days
Your flat fee is covered by a 30-day refund guarantee, starting from the day you pay. The terms are set out in your case agreement.
Success fee
5%
Applied only to the assets we successfully recover. If nothing is recovered, no success fee is charged.
Hidden fees
None
The price we quote is the price you pay.

What your free case assessment includes

  • A complimentary review of your evidence: transaction records, messages, and wallet or bank details
  • A clear read on your recovery options
  • The recommended recovery strategy
  • A quote and your payment milestones, usually within hours and always within one business day
Consult an expert for free

What every case includes

One end-to-end service, whatever the size of your loss, with no upper limit.

  • Asset tracking (crypto, wire, ACH)
  • Coordination with exchanges, banks and law enforcement
  • Filing your recovery claim once funds are frozen
  • Weekly status reports

A to Z, handled on your behalf

Once you engage us, we map every payment so your full loss is accounted for. One client who came to us with a $600,000 loss had over $1 million to pursue.

Once the full picture is established, we track the stolen funds to financial institutions we can work with, share our investigative findings with them, and bring in law enforcement where needed to get your funds frozen and returned. Throughout the investigation, you receive weekly status reports detailing intelligence gathered, key findings, and progress to date.

$5.6M, the largest single-investigation freeze to date. On 4 August 2025, over $5.6 million was frozen in a single investigation as a direct result of our findings. The funds are now held by the U.S. Marshals pending a federal forfeiture case.
Phase 1, Asset Tracking, 48 hours
Managed end-to-end by Van Orton. Consistent across all cases.
Phase 2, Recovery Efforts, around 60 days
Starts within a week of engaging our services. Involves third parties: exchanges, financial institutions, and law enforcement.

Why a flat fee works in your favor

Recovery takes hundreds or thousands of hours of work. A flat fee means your case gets those hours from day one.

We add only 5% on what comes back, so almost all of what's recovered stays with you.

Our flat fee is paid in two milestones, so you never pay for the whole case at once.

Pricing questions

How do I get my money back from a scammer?
Recovering money from a scammer starts with locating where the funds went. We trace your stolen assets, identify the institutions holding them, and pursue recovery through the banks, exchanges and law enforcement involved. Every case is different, and we pursue every legitimate avenue to give you the best possible odds.
Do you guarantee recovery?
Every case is different, because the result depends on where the funds went. Here's what we commit to: we investigate and locate your assets across every relevant jurisdiction, and we pursue every legitimate avenue to give you the best possible chance of getting your money back. Our flat fee is also covered by a 30-day refund guarantee.
How long does an investigation take?
Asset tracking, which we manage entirely, takes 48 hours. Recovery efforts start within a week of engaging our services and typically run around 60 days, as they involve third parties such as exchanges, financial institutions, and law enforcement. Timelines vary by case complexity.
What if I don’t know the exact amount I lost?
An estimate is fine for your free case assessment. Once you engage us, we map every payment so your full loss is accounted for before any tracking begins. One client who came to us with a $600,000 loss had over $1 million to pursue.
Are you just a tracing firm?
No. Unlike most firms in this space, we offer a full end-to-end service: investigation, asset tracking, third-party coordination, and active recovery pursuit. We do not stop at locating funds.
What is the minimum loss you take on?
We work on losses from $10,000 upward, with no upper limit. Every case, including cross-border cases, gets our full end-to-end recovery service, and your flat fee is set for your case.
What does the free case assessment include?
A complimentary review of your evidence: transaction records, messages, and wallet or bank details. A clear read on your recovery options. The recommended recovery strategy. A quote and your payment milestones, usually within hours and always within one business day. There is no obligation: you decide whether to proceed once you have our quote.
How quickly will I get a quote?
Usually within hours of your case assessment, and always within one business day. Once we have reviewed your case, we provide a quote for your case, so you can decide with the full cost in front of you. There is no obligation to proceed.
How is the fee paid?
Our flat fee is set for your case and paid in two milestones: half when you sign the agreement, and half when recovery efforts begin. Nothing is due until you've signed an agreement, and we accept credit and debit cards, ACH and wire.
Do you offer a refund guarantee?
Yes. Your flat fee is covered by a 30-day refund guarantee, starting from the day you pay. The terms are set out in your case agreement. This guarantee covers our fee.
Why a flat fee instead of “no win, no fee”?
Recovery takes hundreds or thousands of hours of work. A flat fee means your case gets those hours from day one, and we add only 5% on what comes back, so almost all of what's recovered stays with you.
Do you work with law enforcement directly?
Yes. Agencies act on evidence, and they receive far more fraud reports than they can investigate. We build that evidence, deliver it to the right agencies and the institutions holding your funds, and handle your claim from start to finish. In August 2025, our findings led to a $5.6 million freeze.
What will I receive during the investigation?
A weekly status report detailing intelligence gathered, key findings, and progress to date. At the conclusion of the engagement, we provide full asset trace documentation and all relevant deliverables.
Can you handle cases outside the United States?
Yes. We specialize in both domestic and international recoveries. We are the only asset recovery firm capable of pursuing cases in Russia, China, and Southeast Asia, with extensive local contacts in those regions.

Consult an expert for free

Your free consultation starts with a short case assessment: about 5 minutes to tell us what happened. An investigator then replies within 60 minutes, and you can ask as many questions as you like.

Consult an expert for free
Based in New York, available nationwide. We take cases from clients in all 50 states, with no state-specific limitations.

Free, confidential, no obligation. Your answers are used only to assess your case, per our privacy policy.

At a glance

Flat fee
Case-based
Paid in
2 milestones
Refund guarantee
30 days
On recovery
5%
Assessment
Free
Evidence review
Complimentary
Every case begins with a free, no-obligation assessment, with a first reply within 60 minutes. We provide your quote, usually within hours of your case assessment, and always within one business day.

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