Sent crypto from Coinbase to a scammer? What to do now

Coinbase can't reverse crypto once it's sent, but the trail it leaves stays. Here's what to do.

1. Report the scam to Coinbase from its Help Center, and keep the case number.
2. Download your transaction history and note the address you sent to.
3. If anyone else has had access to your account, change your password and lock the account.
4. Report it at ic3.gov, the FBI's fraud reporting site.

Watch out for fake "Coinbase support"

Real Coinbase staff will never call or text asking you to move funds to a "secure wallet".

How we help

We work to get your money back. We follow your crypto from the address you sent it to to the exchanges and stablecoin companies holding it, and push them to freeze it so it can be returned to you. Once you engage us, tracing takes 48 hours, and recovery efforts start within a week.

The same steps apply to Crypto.com, Kraken and Robinhood.

• Your stolen crypto went to Coinbase or Binance. What happens next?
• Can stolen crypto be frozen? How freezes work

Van Orton Recovery is an American fraud recovery intelligence firm. Every case starts with a free, confidential assessment of where your money went and what can be done, usually within hours. Contact us at hello@vanortonrecovery.com or use the link below to get started.